Shipping Methods
✧ SHIPPING & DELIVERY ✧
Delivery Time = Processing Time + Transit Time
Order Processing Time:
All items are made-to-order. Processing time may take 20–30 business days depending on the complexity of your custom piece.
Shipping Method:
✦ United States
Standard Shipping (8–12 business days): FREE
Shipped via SF express(USPS), this option is available for all U.S. customers at no additional cost.
Express Shipping (3–7 business days): $90 USD
Handled by DHL, FedEx for faster delivery.
✦International Shipping (240+ Countries)
Standard International Shipping (12–18 business days): $25 USD
Delivered through SF Express/4px/Cainiao/UBI in cooperation with local postal services.
Priority International Shipping (5–10 business days): $180 USD
Handled by FedEx or DHL, ideal for urgent international orders.
📦 Order Tracking
Once your package ships, we’ll email you a tracking number.
Please double-check that your email and phone number are entered correctly during checkout.
⚠️ Important Notes
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Shipping times may vary based on your country, customs, holidays, or courier delays.
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International buyers are responsible for any applicable duties or taxes.
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Mobile number is required for successful delivery communication.
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Lumivra is not liable for delivery failures due to incorrect or incomplete contact details.
💬 Questions?
Reach out to us at service@lumivragems.com — we’re happy to help!
Business Name: GuangZhou TuoYu Network Technology You Xian Gong Si
Business Address: Room 1407-1408,No.56th,HanXing ZhiJie ,ZhongCun,Aoyuan City Tiandi 5 Dong,Panyu District, Guangzhou, Guangdong Province, China, 511495
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (PST)
Phone Number: +86 15915782301
Email Address: service@lumivragems.com